Shipping policy

  • Once your order has been shipped, By The Diva Artistry is no longer responsible for the order or any delays that may occur due to courier issues. We want to ensure that you receive your items in a timely and satisfactory manner, and we take great care in processing and packaging your orders for shipment.
  • Please double-check that your shipping address is accurate and complete before finalizing your order. We cannot be held responsible for items delivered to incorrect or incomplete addresses provided by the customer.
  • If your package is lost or stolen during transit, please contact the courier directly to file a claim and request assistance. We will provide any necessary information to support your claim.